**Note the below policies apply to the AMS Industry Stewardship Plan that ceased operations September 30, 2021. Policies for customers of the AMS Producer Responsibility Organization can be requested here.
**Note the below policies apply to the AMS Industry Stewardship Plan that ceased operations September 30, 2021. Policies for customers of the AMS Producer Responsibility Organization can be requested here.
The Adjustment Policy, referenced in Section 2.7.5 of the AMS Membership Agreement, governs the conditions under which stewards may request adjustments to their material reports and receive credits or pay debits for past errors.
In light of the pending wind up of the MHSW Program, in September 2020 the AMS Board approved updates to the Adjustment Policy. The changes address good standing, revised adjustment request deadlines and the manner by which fee reductions are addressed as part of an adjustment.
Key features of the adjustment policy are:
Report Submission Due Date | On or before April 30, 2019 | May 1, 2019 to April 30, 2020 | May 1, 2020 to April 30, 2021 | May 1, 2021 or later (if any)** |
Adjustment Submission Deadline | Two years from report submission deadline or April 30, 2021* | January 30, 2021 | May 31, 2021 | Within 30 days of the report submission deadline |
The Dispute Resolution referenced in Section 8.2 of the AMS Membership Agreement, provides a mechanism by which stewards and service providers can ensure that their disputes are resolved efficiently and fairly. It sets out an escalation process that begins with notification in writing.